1. Who we are
White Rose Watch Co. is an independent watch retailer based in East Yorkshire. For privacy questions about information handled through this website or our direct email enquiries, contact whiterosewatchco@gmail.com.
2. Information we may collect
Our website does not currently take payments or create customer accounts. We may receive:
- information you choose to include when you email us, such as your name, email address, watch of interest, and message;
- basic technical information recorded in ordinary web-server logs, such as IP address, browser type, requested page, date, and time;
- information you provide separately through a third-party platform, subject to that platform’s own privacy arrangements.
If we introduce analytics, mailing lists, accounts, or other material data uses, we will update this policy and, where required, seek appropriate consent.
3. Why we use personal information
We use personal information where necessary to respond to enquiries, take steps you request before a possible transaction, administer our business, maintain website security, prevent misuse, keep appropriate records, and comply with legal obligations.
Depending on the circumstances, our lawful basis may be taking steps at your request, legitimate interests in operating and protecting our business, compliance with a legal obligation, or consent where consent is required.
6. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to an enquiry, maintaining business records, resolving disputes, and meeting legal or accounting obligations. Retention periods can vary according to the context.
7. Security
We take reasonable organisational and technical steps to protect personal information. No internet transmission or storage method is completely secure, so absolute security cannot be guaranteed.
8. Your data protection rights
Depending on the circumstances, UK data protection law may give you rights to access, correct, erase, restrict, object to the use of, or request transfer of your personal information, and to withdraw consent where consent is the basis used.
To exercise a right, email us. You also have the right to raise a concern with the UK Information Commissioner’s Office.
9. Contact and complaints
Email privacy questions or requests to whiterosewatchco@gmail.com. You can also find independent guidance from the UK Information Commissioner’s Office.